Floating Feedback control
Look for the floating Feedback control in the bottom-right of the window. It stays above the page while you work, so you can send a report from any screen. You do not need to stay on the Help page to use it.How to send a report
- Click Feedback.
- Describe what went wrong and what you expected instead.
- Add a screenshot if it helps explain the issue.
- Submit. The report includes the page you were on so your organization’s team can investigate.
What happens after you send
Intake Reports can include the current URL, environment, and (when enabled) a short replay of recent activity to reproduce the issue. Follow-up This channel does not always open a tracked email ticket. For account access or contractual support, contact your workspace administrator or Arterial according to your agreement. Prioritization Critical product defects are triaged first. Other items are handled as capacity allows.What to include
- A clear summary of the issue or request.
- The page, workflow, or asset involved.
- Steps to reproduce the problem.
- What you expected versus what happened.
- Time sensitivity and any deadlines.